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Service 24
One of the Company priorities is effective service facilities, which is product part of all our deliveries. Standard service NON-STOP is available 24 clock around. According to customer request can be specified start to repair until 2 hours after defect reporting yet. Eventually the others requirements can be guarantee, e.g. demands from servicing contract, spare parts reservation etc. Procedure of trouble reporting at standard event until 24 hours – see below.Troubles procedure report
and Challenge to emergency service mission
For making guarantee claim and for its speeding Owner has to keep under mentioned.
Challenge procedure to service mission
Challenge procedure to service mission
Under demonstrable challenge to service mission considers:
- Owner telephone challenge consequently confirm by written challenge delivered contractor by electronic mail. Fax or by letter (e-mail and fax to 12 hours after telephone, letter to 3 days).
Notice: Subsequently confirmation telephone challenge by written form is necessary condition to assert guarantee repair.
Into written challenge must be mentioned:
- Company name challenge to service mission considers:
- Trouble place:
- Trouble range:
- Trouble description:
- Trouble time and how many times:
- Required service mission time (e.g. immediately, tomorrow...):
- Contac data:
- Way and time access to the object:
- Others requirements:
- Sending time:
- Readable name and confirmation and telephone number:
Call on to service mission is possible:
Nonstop on free line +420 800 802 801
E-mail: servis@nopo.cz
E-mail: servis@nopo.cz
Fax office: +420 494 945 008
NOPO ENGINEERING, s.r.o.
Zemědělská 898
500 03 Hradec Králové
NOPO ENGINEERING s.r.o. Zemědělská 898/3, 500 03 Hradec Králové, Czech Republic